Our Return Policy On Internet Sales:

With the exceptions listed below, all items are returnable–no questions asked–within 30 days of purchase. 30 days begins when the items have been delivered per tracking number. Items must be shipped back with original packaging, all parts and paperwork included in the same condition it was received, with a tracking number within 30 days. Email sales@dishmyhome.com for return authorization.
Exceptions: No refunds on remote controls and satellite receivers that have been activated.

Our Return Policy on In-Person Sales:

Installation and service charges are non-refundable.
With the exceptions listed below, all items are returnable–no questions asked–within 30 days of purchase. 30 days begins when the items have been delivered or installed, whichever is earlier. Items must be shipped back with original packaging, all parts and paperwork included in the same condition it was received, with a tracking number within 30 days. Email sales@dishmyhome.com for return authorization.

Do you ship oversees and to P.O. boxes?

We do ship to P.O. boxes, but you must select United States Postal Service (Post Office) at check out if you want an item to be delivered to your P.O. box. Large items are cheaper to ship via UPS or FedEx and require a street address. We do not ship any items outside of the United States and Puerto Rico.

Questions?

For questions on your DISH bill, please call DISH at 800-333-3474. For sales and service on DISH products or smart home products, please call us at 216-267-5076 or email sales@dishmyhome.com.